
Do you have a written process for every procedure performed in your parts and service departments? A written process is the key to consistency which improves work flow and communication. When processes break down it affects both profit and customer satisfaction.
Consistent evaluation of your written processes is critical. Following processes will make your customers happy and willing to spend more money because their needs are being met. Let Chasworthy Services evaluate, create and implement a written process map for your parts and service departments.
Have you lost a service or parts manager, or have you promoted someone who may need some additional training? Chasworthy Services offers in-store training, temporary in-store management or short term support to get your company through a period of transition. Call us with your situation and see what we can do for you.
With over 18 years of parts and service management experience, the last 8 being exclusively with Kia, our on-site consultant has the experience and knowledge to help guide your dealership through this time of transition. Pricing starts at $350.00 a day depending on location, services, and time commitment required.
